Terms and Conditions of Use

Connect Me Too® – Terms and Conditions of Use

1. Introduction

Welcome to Connect Me Too®, the sports audio description app provided by CMT S.r.l. (a company with registered office in Via Bartolomeo d'Alviano 18, 20146 Milan, Italy, VAT no. IT09760300153). The use of the Connect Me Too® app is governed by these Terms and Conditions of Use (hereinafter "Terms" or "Conditions"). By downloading, installing or using the app, the user declares that they have read and fully accepted these Terms and agree to comply with them.

CMT S.r.l. reserves the right to amend or update these Terms periodically. Any changes will be communicated to users through the appropriate channels (e.g. via in-app notifications or when the next available update is released). In the event of significant changes, we will ask the user to review the new Terms. Continued use of the app after notification of such changes shall constitute acceptance of the updated Terms.

Note for underage users: the service is designed for users of all ages. However, if you are under 18, please ensure that you have the permission of a parent or guardian to use the app. In any case, users under the age of 14 cannot register independently (in accordance with Italian regulations on the digital data protection of minors). If you are under 14, the holder of parental responsibility must provide consent for your registration. By proceeding with registration, the user implicitly declares that they are at least 14 years old or, if under the age of 14, that the registration is being completed with the assistance and consent of a parent or guardian.

2. Service Description

Connect Me Too® is an innovative platform designed to stream real-time audio descriptions of live events. The service is primarily intended for individuals who are blind, partially sighted or have other visual impairments, enabling them to follow sports events through detailed and accessible audio commentary.

The service operates through partnerships with organisations (e.g. Sports clubs, associations, theatres) that join the platform by subscribing with CMT S.r.l. These organisers authorise the audio stream of matches or events and distribute a unique access code to their users or members. CMT S.r.l. acts as a technical intermediary: on the one hand, it provides organisers with a tool to stream audio descriptions to their blind or partially sighted users, and on the other, it offers end users an easy-to-use app, compatible with assistive technologies, through which they can access the service.

In summary, through Connect Me Too® the user can:

• Select the type of event, a sub-category for further filtering (e.g. championship, tournament, theatre circuit) and the relevant organiser (e.g. favourite sports team or club, theatre).
• Enter the unique code provided by the organiser (or by an association for blind people to which the user belongs) in order to authenticate themselves as entitled to access that organisation's events.
• Access the list of available events (matches or other events) for the chosen organiser and listen to the corresponding audio description in real time during the live broadcast.

The audio description service is provided via audio streaming. This means the user listens to the real-time commentary through the app, synchronised with the event. The commentary is enhanced with appropriate terminology and additional descriptions to compensate for the absence of visual information. No audio content is stored on the user's device or made available for playback after the live stream ends.

Currently, Connect Me Too® does not send automatic notifications to alert the user of upcoming events. It is the user's responsibility to check the app and consult the calendar of events made available by their chosen organiser.

3. Registration and Access Codes

To use the services provided by Connect Me Too®, user's must first create a personal account via the app. Registration requires the user to provide their real (non-fictitious) personal details: first name, surname and a valid email address. Upon completing the sign-up process, the system will automatically send a confirmation code to the email address provided. This code must be entered in the app to verify the address and activate the account. This mechanism ensures that the email address is actually controlled by the user and prevents unauthorised registrations.

Once the account has been created, the user will be able to log in to the app and browse through the available sub-menus to select their preferred organiser. To access specific events hosted by a given Organiser, the user must obtain a unique access code issued by that Organiser.

Single account, multiple organisers: the user's Connect Me Too® account is personal and unique. It is possible, with a single account, to request and enter access codes for different organisers (e.g. to follow more than one team or sport), provided the user is entitled to receive such codes.

The user agrees to carefully protect their login credentials (email and password set during registration) and the unique codes received from organisers. These codes are personal and non-transferable: their sharing with others or posting in publicly accessible spaces (e.g. social networks, forums, etc.) is strictly prohibited and may result in the consequences established for misuse.

4. Device Compatibility

Connect Me Too® is designed to function on major mobile devices, provided that certain minimum system requirements are met. In particular:

• iOS app (Apple): compatible with iPhones and iPads running iOS 17.5 or later.
• Android app: compatible with Android smartphones and tablets running Android 9 (Pie) or later.

Users are advised to keep their device's operating system up to date and use the latest available version of the Connect Me Too® App.

Hardware and network requirements: for an optimal experience, the device should have:

• Adequate audio processing capacity
• Preferably, the use of earphones or headphones
• A stable Internet connection (5G, 4G/LTE or Wi-Fi)

Device accessibility: Connect Me Too® is developed with accessibility in mind, including compatibility with assistive technologies such as screen readers (e.g. VoiceOver on iOS, TalkBack on Android).

5. Service Features

Once registration is complete and any required organiser code has been entered, the user can access the following main features of the Connect Me Too® app:

• Choice of Event Type and Organiser
• Event Code Entry
• List of available events
• Listening to live audio stream
• Event information
• Change of organiser

Users are advised to check that the organiser has approved their access to the event content at least 2 hours before the event is scheduled to begin.

6. Service Availability

The following are the conditions and limitations affecting the availability of the Connect Me Too® app:

• Organiser subscription: the service depends on the participating organisers joining the platform
• User network quality: performance depends on the user's Internet connection
• Scheduled maintenance: temporary interruptions may occur for maintenance purposes
• Force majeure: service may be suspended due to exceptional events beyond our control

7. Service Costs

The Connect Me Too® app is offered free of charge to end users. No download fees or subscription charges apply. Access to events via access code is entirely free of charge for authorised users.

However, please note that using the app may result in data consumption on the user's mobile network. Users are advised to use a Wi-Fi connection or monitor their data plan.

8. Privacy and Personal Data Protection

CMT S.r.l. places great importance on protecting users' personal data. For full details, please refer to the comprehensive Privacy Policy.

Key points:

• Data minimisation: only first name, surname, email address are collected
• No profiling or geolocation
• Appropriate security measures
• User rights are guaranteed (access, rectification, erasure)

9. User Rights and Responsibilities

By using Connect Me Too®, the user agrees to:

• Provide accurate and truthful personal information
• Keep their login credentials confidential
• Not share their account or access codes
• Use the app exclusively for its intended purpose
• Show respect towards other users and organisers
• Not use the service for unauthorised commercial purposes

10. Improper Use of the App – Prohibitions and Sanctions

Any use of the Connect Me Too® app that violates these Terms or applicable laws is considered improper, in particular:

• Using the app for unauthorised group or public listening
• Re-broadcasting the audio content on other platforms
• Sharing access codes without authorisation
• Attempting to hack or tamper with the app or its systems

Consequences may include: a warning, temporary suspension, permanent ban, reporting to the relevant authorities, legal action.

11. Support and Assistance

CMT S.r.l. provides support through two main channels:

Support regarding access codes and events: contact the specific Organiser who provided the code.

12. Limitation of Liability (Disclaimer)

Use of the Connect Me Too® app is provided "as is". CMT S.r.l. makes the platform available with reasonable care and skill, but does not guarantee uninterrupted service or freedom from errors. In particular:

• No guarantee of continuous or flawless operation
• Audio description content is provided by third parties
• No liability for indirect, incidental or consequential damages
• Liability is limited to the extent permitted by applicable law

13. Intellectual Property

All intellectual property rights relating to the Connect Me Too® platform and its contents belong to CMT S.r.l. and/or their respective owners. It is prohibited to copy, modify, decompile, disassemble or distribute the app or any part of it without prior authorisation.

14. Governing Law and Jurisdiction

These Terms and Conditions of Use are governed by the laws of the Italian Republic. Any disputes shall be subject to the exclusive jurisdiction of the Court of Milan, unless otherwise provided for by mandatory legal provisions.